Subscription control

Overview

Konnect Soft’s subscription control system enables information providers to control access to content delivered to the end user via the web.

Subscription management and control functionality allows the information publishers to create subscriptions for users, whereby subscribers are able to search and view the content of their subscription.

Content that end users can access can be designated as follows:

  • Ability to classify content in the system as being available free of access control on the web
  • Ability to classify content as being available on the web to subscribers only
  • Ability to charge for access controlled content (content accessed by end users) - e-commerce functionality handles purchase, payment and billing

Subscriptions

A subscription designates access to full or partial content and includes:

  • Price
  • Specified subscription start periods
  • Expiry date, or number of days valid from signup date
  • Dates of reminders to re-subscribe
  • Product details – definition of authorized data sets/product sets
  • Etc.

Access to products or “sets” of content

Content can be divided into different products (i.e. one does not necessarily need to offer access to all data – a publisher can designate sub-sets of the data as different products). 

Subscriptions to these products are then sold to the customer, who then has the ability to search, view, and print the relevant content.

Expiration and auto-reminders

When the subscription is about to expire the subscriber receives an e-mail reminding them to re-subscribe.  The publisher defines the date or number of days before expiry, at which point the user is reminded by e-mail to re-subscribe.

All user subscriptions are automatically checked by the system to determine if they are about to expire or have already expired.  An e-mail is automatically sent to:

  • Each user whose subscription is about to expire (e.g. a defined number of days before expiration)
  • Or whose subscription has already expired (e.g. a defined number of 15 days after expiration)

 The e-mail contains : 

  • Either a pre-expiration reminder, if sent before expiry
  • Or a post expiration reminder, if sent after expiry

 .... with a link taking the user to a subscription renewal page, where they can renew their subscription.

Automatic renewal

Automatic renewal of subscriptions can be activated as required.

IP address access management

Validation of IP address allows organizations with static IP addresses or ranges of IP addresses to be authorized to access content without supplying any login details (where enabled).

The system can enable access by individual IP addresses or by ranges of IP addresses.  The administrativor backend allows:

  • IP addresses to be assigned to organizations and subscriptions
  • IP addresses can be blocked

Logging of IP addresses accessing the system

  • The IP addresses of users accessing the system are logged
  • Reports can be generated showing which IP addresses have accessed the system

Trial or demonstration subscriptions

Trial or demonstration subscriptions are essentially treated in the same way as normal subscriptions but:

  • Without payment being required
  • Providing only partial access to content (the criteria for which are specified by the client) i.e. the demonstration set of content
  • Or providing full access to content, but on a time limited basis

Users accounts

A list of users who have subscribed to or otherwise purchased access to the content is maintained. 

An account is associated with each user containing relevant details with administrator functionality allowing one to create, delete or modify user accounts.

A user account typically includes:

  • Login details
  • Contact details
  • Usage details

Administrator backend

Easy-to-use, intuitive cloud based backend allows non-technical staff to administer subscription control functionality.

Purchasing access to web based content

Overview

Payment functionality is supplied to support “charging for content” giving users the ability to automatically purchase access to online content.

A user registers by providing appropriate contact details and can then order online, or alternatively purchase via an offline purchase method.

Access to content delivered over the web is normally controlled by these login details to verify identification.

Purchases are selected from the product price list, which are then added to the shopping cart for check out and purchase.

Once access for the applicant has been enabled (following fulfilment of payment criteria), login details are then forwarded to the end user.

Customer accounts database

Customer account records are created automatically when a customer makes an order for the first time, and include order details and purchase history.

These accounts can also be created or edited by the site owner from the administrator backend.

More details

For more details and a demonstration of the system, contact us now.